Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to website operators. Similar technologies include web beacons, pixels, and local storage.

2. Cookies We Use

• Essential Cookies: Strictly necessary for the platform to function. These handle authentication, session management, security (CSRF protection), and load balancing. These cookies cannot be disabled without breaking core functionality.
• Preference Cookies: Store your settings such as language preference, theme selection, and display preferences. These enhance your experience but are not strictly necessary.
• Analytics Cookies: Help us understand how users interact with our platform by collecting anonymized usage data (pages visited, time spent, click patterns). We use this data solely to improve platform performance and user experience.
• Performance Cookies: Monitor platform performance, detect errors, and help us optimize loading times and server response.

3. Cookie Consent

In compliance with GDPR, LGPD, and other applicable privacy laws, we obtain your consent before placing non-essential cookies on your device. Essential cookies do not require consent as they are necessary for the platform to function. You can manage your cookie preferences at any time through your browser settings or the cookie management option in your account.

4. Third-Party Cookies

We may use third-party services that set their own cookies. These include analytics providers for anonymized usage tracking and payment processors for secure transaction handling. Third-party cookies are governed by the respective provider's privacy policy. We do not allow third-party advertising cookies on our platform.

5. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling essential cookies may prevent you from using TwinsDo properly. For more information on managing cookies, visit your browser's help documentation. You can also clear all cookies at any time through your browser settings.

6. Do Not Track

Some browsers offer a "Do Not Track" (DNT) feature. TwinsDo currently does not respond to DNT signals, but we limit our tracking to the essential and analytics cookies described above and do not engage in cross-site tracking or targeted advertising.

7. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, regulation, or our practices. Changes will be posted on this page with an updated effective date. For material changes, we will provide notice through the platform.